Evaluation and Learning

Systematic evaluation after exercises, incidents and crises is essential for identifying areas for improvement, strengthening emergency preparedness and ensuring the continuous development of the organisation's ability to handle unwanted incidents.

From experience to improvement

The value of an exercise or incident is only realised when the lessons are turned into concrete measures. We help organisations evaluate what worked well, uncover areas for improvement and establish a structured process for learning and follow-up. The evaluation is carried out in a way that promotes openness, reflection and organisational learning, while giving management a sound basis for the further development of its emergency preparedness work.

The evaluation can include

evaluation of exercises, incidents and crises
collection of experiences from participants and key personnel
assessment of roles, responsibilities and collaboration
analysis of decision-making processes and information flow
assessment of plans, procedures and operational tools
mapping of strengths, weaknesses and areas for improvement
identification and prioritisation of learning points
preparation of an evaluation report and executive summary
development of an action plan with responsibilities and follow-up
support for the implementation and follow-up of improvement measures

What does the organisation get?

The organisation gets a structured and documented basis for learning and improvement. The evaluation helps to strengthen emergency preparedness, improve plans and work processes, and ensure that lessons from exercises and incidents are turned into concrete measures that increase the organisation's resilience and ability to respond.

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