Course in Security and Conflict/Threat Management

Conflicts and unforeseen situations can arise in any organization, and effective handling is essential to ensure safety and prevent escalation.

This course teaches techniques to understand, prevent, and manage conflicts in a professional manner. Participants will also gain insight into security assessments and measures that help reduce risk in demanding situations.

The course is ideal for employees who work with interpersonal challenges, such as roles in security, healthcare institutions, retail, and the education sector.

Participants will:

• Gain an understanding of the fundamental elements of security that influence conflict and threat situations.
• Improve their ability to implement preventive measures and reduce the consequences of conflict or threat situations.
• Increase their awareness of the impact of unwanted incidents and gain knowledge about necessary follow-up and aftercare measures.

Course content:

• Introduction to security
• Threat landscape
• Vulnerabilities and risk factors
• Laws, regulations, guidelines, and procedures – self-defense
• Preparations – consequence-reducing measures, stress management, situational awareness
• Handling and response – behavior modification, communication with mentally ill or intoxicated individuals
• Stress and aftercare
• Scenario-based exercises and group training

The course is delivered as in-house corporate training.

Course in Emergency Preparedness and Crisis Management

Effective crisis handling requires planning and real capabilities within the organization’s leadership. Our course in emergency preparedness and crisis management provides participants with solid knowledge and the ability to manage serious unwanted incidents in the organization.

The course is designed for managers, preparedness coordinators, and other leadership roles seeking to strengthen their crisis management skills.

Course content:

• Emergency preparedness and crisis management
• Requirements for preparedness systems
• Leadership and staff coordination
• Key success factors
• Stress management
• Media handling
• When the crisis hits
• Crisis scenario exercise
• Exercise evaluation

During the exercise, participants are assigned roles in a crisis management team and presented with a realistic crisis scenario. A practical and engaging training session in organization and implementation.

The course can also be delivered in-house upon request.

Open Courses in 2025

Course 1: Week 15 – Thursday, April 10, 2025, 09:00–15:00

Course 2: Week 43 – Thursday, October 23, 2025, 09:00–15:00

Location: Rosenholm Campus, Trollåsen (10 minutes outside Oslo)

Registration: post@sikkerhetsledelse.no